Computers and IT are so useful, but problems can still
occur. This course helps you troubleshoot problems and carry out simple
maintenance on your computer. Depending on your level, it shows you how to:
• understand,
maintain, clean, fix and manage your computer equipment, discs, drives and
printers
• organise,
name, save, protect and delete files and folders
• understand
how, why and when to update your software and hardware
• back up
and restore files and systems
• understand
some common hardware, software and compatibility problems
• get help
from guides/manuals, web and IT support helpdesks
• use a
task manager to recognise and close crashed programs
• understand
reboots, safe mode and restarting peripheral devices
• perform a
risk assessment a
nd create a comfortable work environment.
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